Structural weakness in the rear roof pillar could let occupants’ heads hit metal during certain impacts, prompting a nationwide fix at no cost to drivers.
Mercedes‑Benz is pulling almost 93,000 of its newest compact SUVs off the road after federal regulators found that the rear roof pillar, known as the C‑pillar, may not soften a blow the way safety standards require. Owners of 2023‑2025 GLC‑class vehicles will start getting letters on Aug. 4 and can book a free repair immediately.
Which Mercedes‑Benz models with panoramic sunroofs are affected by the latest recall
The National Highway Traffic Safety Administration (NHTSA) recall, filed June 9, covers vehicles equipped with the brand’s panoramic glass roof. If a crash sends a passenger’s head toward the C‑pillar, the trim could prove too rigid, increasing the chance of injury. Wondering if your ride is on the list?
| Model | Model years |
|---|---|
| Mercedes‑Benz AMG GLC 63 S E | 2025 |
| Mercedes‑Benz AMG GLC43 4MATIC | 2024–2025 |
| Mercedes‑Benz GLC 300 | 2023–2025 |
| Mercedes‑Benz GLC 300 4MATIC | 2023–2025 |
| Mercedes‑Benz GLC 350e 4MATIC | 2025 |
All of those models share the same pillar design, and every trim level with the optional panoramic roof is included.
Why the c‑pillar problem increases head‑injury risk for passengers in a collision
Crash‑energy management is designed like a chain; break one link and the whole system weakens. In testing, the C‑pillar failed to absorb enough force, so the impact energy would go straight to a passenger’s skull. That’s why regulators stepped in—better to tweak some upholstery now than see real‑world injuries later, right? What you should do next:
- Book a service visit; loaner cars are usually available upon request.
- Locate your vehicle identification number (VIN) on the driver‑side door or registration card.
- Plug the VIN into NHTSA’s recall lookup tool for confirmation.
How and when Mercedes‑Benz owners will receive free safety repairs nationwide
Mercedes‑Benz dealers already have updated roof lining and pillar padding kits on hand. Starting Aug. 4, owners will receive an official notice with step‑by‑step instructions, but you don’t have to wait. Just call your local retailer or dial 1‑800‑367‑6372 to schedule a quick appointment. Repairs take about an hour and, yes, they are free.
With summer road‑trip season underway, there’s no sense putting off a simple fix that could save a loved one’s life. Take five minutes today, check your VIN, and let Mercedes‑Benz take care of the rest.