Millions of current and former Prudential Financial customers can soon claim cash after hackers exposed their personal data early last year. The newly published settlement spells out who qualifies, how much is on the table, and the paperwork required.
Prudential will fund a $4.75‑million pool that returns up to $5,000 per person for documented expenses, plus smaller flat payments for certain types of harm. If you lost money freezing your credit or replacing an ID, this could be your shot at reimbursement.
How the Prudential Financial data breach settlement fund will pay eligible victims
The agreement breaks benefits into several buckets. Wondering which one fits your situation? Start here:
- Documented out‑of‑pocket losses – up to $5,000 for fraud‑related costs such as credit monitoring, bank fees, or identity‑restoration services.
- Social Security or tax‑ID impact payment – a flat cash amount (figure set after all claims are reviewed).
- California Consumer Privacy Act (CCPA) payment – extra compensation for Golden State residents.
- Pro‑rata cash share – whatever remains in the fund after the other categories are paid.
Every dollar left after legal fees and administration goes straight to claimants, so the sooner you file, the better.
Key deadlines and documentation you must gather before filing your settlement claim
First things first: all claims must land by October 3, 2025. Miss that date and the money stays in the fund. You will also need proof that your costs fell between February 4, 2024 and October 3, 2025—think receipts, bank statements or police reports. Got that folder ready yet? Below is a quick reference table to keep handy while preparing your form:
| Claim category | Maximum payment | Acceptable evidence examples |
|---|---|---|
| Out‑of‑pocket losses | $5,000 | Receipts for credit freeze fees, replacement IDs, fraud charges |
| SSN/Tax‑ID impact | TBD flat amount | Notice of compromised number, IRS or SSA letter |
| CCPA payment (CA only) | TBD | California residency proof |
| Pro‑rata share | Varies | No extra proof needed once other claim chosen |
What out‑of‑pocket losses and special payments the settlement will cover for you
Eligible costs include credit‑report subscriptions, identity‑theft insurance, telephone charges with fraud hotlines, travel expenses to obtain new documents, and postage. Routine monthly bills unrelated to the breach won’t fly. Ask yourself, “Would I have spent this cash if Prudential hadn’t been hacked?”—if the answer is no, you’re likely on solid ground.